What Is Remote Service?
Repairify Remote Services connects your workshop directly to OEM-trained master technicians in real time.
Using our advanced remote diagnostic interfaces, we securely connect to the vehicle in your bay to perform complex OEM scanning, ADAS calibrations, programming, and key coding on demand.
By taking care of complex software tasks instantly over the cloud, Remote Services helps body shops and repair centres across the UK and Europe keep jobs in-house, eliminate delays, and drastically reduce cycle times.
How It Works
Getting manufacturer-level support in your workshop is fast and straightforward.
Simply plug the asTech Link device into the vehicle’s OBD port and submit your service request. An IMI-certified master technician securely connects to the vehicle in real time to perform complex diagnostics, ADAS calibrations, or programming. You can communicate directly with your assigned technician using the live chat function on your tablet, and once finished, you’ll receive a fully compliant report right to your device or email.
Who Should Use It?
Repairify Remote Service is built for automotive repair professionals looking to expand workshop capabilities, eliminate main-dealer sublet costs, and keep profitable diagnostic jobs in-house.
- Bodyshops & Collision Repair
- Independent Service Garages
- Windscreen Replacement Specialists
- Commercial Fleet Operators
Capabilities
Unlock true main-dealer diagnostic capabilities in your own workshop. Our remote solution gives you instant access to advanced software functions across late-model vehicles.
- Diagnostics & DTC Clear
- Remote ADAS Calibrations
- Module Programming & Coding
- ECU Configuration
- Security Gateway Access
Our Remote Process
Benefits
Repairify Remote Service maximises workshop productivity and keeps profitable repair jobs in-house by delivering instant, compliant diagnostic support without the expense and delay of main-dealer sublets.
- No Vehicle Movement Required
- Fast Same-Day Turnaround
- IMI-Certified Master Technicians
- Cost-Effective Dealer Alternative
- Full Repairify Indemnity Guarantee
FAQs
How do I connect my device to the internet?
Plug an ethernet cable directly into your device for the fastest connection. Alternatively, power on your tablet, go to Settings > WLAN Settings, and select your Wi-Fi network.
Do I need a battery support unit (BSU)?
Yes. Maintaining stable voltage during a session is critical to prevent system failure or permanent damage to the vehicle’s electronic modules.
What vehicles do you cover?
We support almost all major car and van manufacturers, including late-model vehicles. Contact us for specific model confirmation.
Can you bypass modern Security Gateways (SGW)?
Yes. Our remote service seamlessly unlocks protected OEM Security Gateways, including FCA, Stellantis, Mercedes-Benz, and more.
Do I need my own main-dealer diagnostic software?
No. Our master technicians use official OEM tools remotely on your behalf, giving you main-dealer capabilities without expensive annual tool software subscriptions.
How do I get my proof of completion for insurance/audit?
Once the job is done, a digital diagnostic certificate and compliance report are sent directly back to your tablet and email.
Is the work covered if something goes wrong?
Yes. All remote operations are carried out by IMI-certified master technicians and are backed by Repairify warranty and indemnity coverage.
How much do remote services cost?
We offer pay-per-use and flexible commercial packages tailored to your workshop’s volume. Contact our team for a customised quote.
